Flooded Kitchen & Bathroom

When your kitchen or bathroom needs restoration after getting flooded, you need to act quickly. Kitchens and bathrooms are typically the most expensive rooms in your home. Insight Restoration has professionally trained, certified technicians to help get your home back in shape while taking the stress off you.

Flooded Kitchen & Bathroom Causes:

A kitchen flood can occur due to many reasons; a clogged sink, leaking water line, faulty dishwasher or refrigerator, broken pipe, drinking water malfunction etc. Regardless of the source the water can become trapped under your cabinets and flooring causing substantial damage.  A bathroom flood can occur by broken pipe or an overflowing toilet, bathtub or sink.

Proper Drying of Kitchens and Bathrooms:

Insight Restoration technicians are trained and experienced in kitchen flooding.  We understand this is the most used room in the house and we pride ourselves in drying them out quickly and thoroughly while saving as much as possible.  Insight Restoration will set up a drying plan that will address all wet areas properly. It is important to make sure that there are no hidden pockets of moisture that will later produce mildew and rotten wood. We have specialty drying equipment with which to dry underneath cabinets and flooring.

We will Handle all of your Needs:

Insight Restoration will work with your insurance company to restore your property back to a pre-loss condition.  We are available in the Minneapolis/St Paul area, around the clock 24/7 so no matter the time we can assist you with your flooded kitchen or bathroom.

Flooded Basement

In the event of a basement flooded, from heavy rain, burst pipe, ground water, sump pump failure or other sources, it can cause water to enter the basement of your home.  A quick response to the problem is essential.  Call Insight Restoration that has professional & certified technicians that will assess the damage and create a drying plan for your flooded basement.

Drying a Flooded Basement:

There are many different situations and types of building materials used in finished basements.  In some cases, specialty drying equipment can be used to save most materials to prevent the high cost of replacement. The technician will advise you of what can be dried and restored, along with what will need to be disposed of.  Insight Restoration’s experienced drying team uses advanced drying techniques to dry flooded basements in a timely manner to prevent any secondary damage and microbial growth.

Most Common causes of Flooded Basements:

  • Sump pump failure
  • Ground water intrusion
  • Burst pipe
  • Sewer back up

We will Handle all of your Needs:

No matter the source of the water intrusion Insight Restoration will work with your insurance company to restore your property back to pre-loss condition.  We are available throughout Minneapolis/St. Paul, around the clock 24/7 so no matter the time we can assist you with your flooded basement.

Fire Damage: Pack Out

After a fire a pack out is often required to protect your heirlooms and contents from further damage and to allow your home or business to be thoroughly cleaned. Insight Restoration’s professional technicians will inspect all of the fire, smoke and soot damaged contents.

Packing Out Fire Damaged Contents:

The contents are photographed and inventoried before they are packed up and moved off site. Each piece is carefully wrapped and packed in a bar-coded box that corresponds with the inventory list.  We will give you a detailed inventory list with the condition of each item.  This will help with the insurance company, as they will determine coverage and/or compensation based on the list. Some items may not need to be moved off site. Those items will be secured and protected onsite while the structural cleaning and repairs are performed.  Contents are separated by categories. Clothing and textiles are sent to specialty cleaners. All electronics such as TV’s, computers, microwaves, phones and etc. are sent to a certified electronic restoration facility. The remainder of the contents will be transported to our facility to begin the restoration and cleaning process.

We will Handle all of your Needs:

It is important to have your pack out project performed by highly trained professionals.  Contact Insight Restoration in Minneapolis/St Paul for your pack out project.  We will provide you with a comprehensive inventory list of your contents that have sustained fire damage.  We are available in the Minneapolis/St Paul area, around the clock 24/7 so no matter the time we can assist you with packing out your fire damaged contents.

Fire Damage: Contents Cleaning

At Insight Restoration we know how important your heirlooms and possessions are to you.  That’s why we have a specially trained contents cleaning division that will restore your fire damaged contents back to pre-fire condition.

Cleaning Fire Damaged Contents:

We start by taking photographs and developing an accurate detailed inventory. We will set aside items that you agree are not salvageable. They will be disposed of after the insurance adjuster has had a chance to look at them. Next each piece is carefully wrapped and packed into indexed boxes.  We will give you a detailed inventory list with the condition of each item.  This will help speed up the process with your insurance company, as they will determine coverage and/or compensation based on the list.  The contents will be transported back to our facility where they will receive proper cleaning and restoration.  Once your home or business is back to pre-loss conditions, we will deliver and unpack your contents.

We will Handle all of your Needs:

Insight Restoration will work with your insurance company to restore your contents.  We are available in the Minneapolis/St Paul area, around the clock 24/7 so no matter the time we can assist you with your fire damaged contents cleaning.

Water & Fire Damage FAQ’s

When water disasters strike we know it can be a very hectic time but there are a few things you can do to help mitigate the problems. While waiting for us to arrive prepare your site by going over our Frequently Asked Questions

Should I wait for my insurance company to look at the loss before getting help?

No… Your insurance company may take several days to look at the damages and they require you to take steps to lessen the damage before they arrive. In fact doing nothing to mitigate the damages may result in your claim being denied. With water damage the scope of the loss grows over time. Whether a claim is caused by water or fire the loss of use of the structure for a business can be much more costly than the damage to the building itself. The most important thing you can do to mitigate the loss is to obtain professional help.

What are some things that I should not do?

  • Take too long to make a decision… Often people take too long contemplating what to do. Meanwhile the decision is being made for them as items that could have been saved with quick action are now beyond saving. Call, gather information, formulate a plan and put it into action.
  • Turn heat up and turn on fans… Raising the temperature does increase the amount of moisture that the air can hold and turning on fans puts more of the water into the air however it does nothing to actually remove the water from the building. Also the increased temperature usually promotes mold growth. If you do only one thing after a water damage event run dehumidifiers.
  • Move wood stained furniture from wet carpet to dry carpet… The stain from the furniture can be drawn out by the dry carpet and produce an irremovable stain on the carpet. The number one reason carpet needs to be replaced is not from being wetted by clean water it is due to staining from furniture or contents.

My insurance company wants me to use their “preferred” company. Should I use them?

Not recommended… Just remember that it is not unusual for that company to receive most of their work from the insurance companies directly therefore it is reasonable for you to assume that they will treat the insurance company as the customer and not you.

Structure:

What should I do while waiting for help to arrive?

Stop the source of water if possible. Move valuables and furniture to an unaffected area or prop up furniture in place. Run a dehumidifier if you have one however do not run any fans as they will most likely overwhelm the dehumidifier and promote mold growth. Locate your insurance policy and take pictures to document damages.

What if I have no insurance coverage for my loss?

You may find yourself in the unenviable position of having a loss that is not covered by insurance. In this situation it is even more important to get professional assistance as soon as possible. Remember that the cost of your loss grows over time. Water continues to migrate throughout your structure via flow, wicking and high humidity. Materials that were not directly wetted start pulling moisture into themselves and mold growth can quickly get out of control. The sooner you have us start the less your damage will cost to mitigate and thus repair. On average, for every dollar you spend on our services, you save another three in reduced costs of repairs.

Water Extraction and Removal

Insight Restoration’s top priority is to quickly remove all of the standing water from your home in this most traumatic time.  When a pipe breaks, sink overflows, sump pump fails, natural disaster occurs or other source causes standing water in your home we are the Minneapolis/St Paul’s IICRC certified specialist for water extraction no matter the source.

Risk of Standing Water:

There are many risks of standing water in your home.  The most dangerous of those risk is electricity which can cause electrocution and electrical fires.  Other hazards are sharp items, contaminants, viruses or bacteria in the water, slippery walking conditions and water wicking up the walls/ceilings making the structure unsound.  If the water has been standing for over 24 hrs, you could be at risk of mold growth which could be dangerous to you and your loved ones health.  Let Insight’s professionally trained and IICRC certified technicians safely removal the water from your home.

What you can Expect:

We will inspect the property and develop a mitigation plan based on your needs.  We will extract the water using either our portable or truck mount extractors. After most of the water is removed we can begin the drying and dehumidification process to stop any further damage, along with disinfecting the affected areas.

Next we will relocate or pack out all heirlooms, photo albums, documents such as tax, medical or business records etc. that we can be dried and restored with our vacuum freeze dryer at our secure location.  We will work with you to assess items to determine what will be cleaned, put in storage or dispose of items that are unsalvageable.

We will Handle all of your Needs:

Insight Restoration will work with your insurance company to restore your property back to pre-loss condition.  We are available around the clock 24/7 so no matter the time we can assist you with your water damage.

Broken Pipe Clean Up

If there is flooding or water damage in your home or commercial building call Insight Restoration.  Certified professional technicians will find the source of the leak and provide you with a plan of action to restore your property to pre loss condition.

Broken or Burst Pipe Causes:

Many broken or burst pipes are caused by subzero temperatures, failed furnace or lack of insulation to pipes on the exterior walls, can cause pipes to break behind walls and not easily to identify.  The technicians at Insight Restoration have the knowledge and experience, along with the proper moisture detection devices to affectedly identify the source and location of the burst pipe.  Broken or burst pipes hidden behind walls or supply line behind a refrigerator may go unnoticed causing more damage and the potential for mold growth.  At the first sign of damage call us so we can restore you property fast while using the latest in drying equipment.

We will Handle all of your Needs:

No matter the location of the broken pipe Insight Restoration will work with your insurance company to restore your property back to pre-loss condition.  We are available throughout Minneapolis/St. Paul, around the clock 24/7 so no matter the time we can assist you with your water damage needs from a broken or burst pipe.

Basement Sump Pump Failure

A frequent cause of basement flooding is the failure of the sump pump system.  Failure is often caused by a defective pump, burned out motor, stuck or faulty float switch or a power outage.  When the sump pump system doesn’t work correctly the ground underneath and surrounding your home becomes oversaturated. This will cause water to flow into your basement often through many places. This extra water will also fill any in floor HVAC ductwork with hundreds of gallons of water. An Insight Restoration professional trained technician will assess the damages and provide you with a plan of action.  We use state of the art drying techniques along with thoroughly cleaning and sanitizing your property to ensure a seamless restoration process.

Sump Pump Tips:

  • Check your sump pump to ensure it is working correctly.
  • Occasionally clean the basket as dirt and construction debris will flow into it over time.
  • Consider a backup battery pack for proper operation during power outages.
  • Verify with your insurance company that you have proper coverage for sump pump failure resulting in a flooded basement. A common sump pump policy allows for $5,000 in coverage which many times is not enough for mitigation and repairs. 15-20k in coverage will not cost much more but will typically allow you to restore your basement to a pre-loss condition.
  • Make sure you have a properly installed check valve by your pump.
  • Have the pump discharge as far away from your house as reasonably possible.

We will Handle all of your Sump Pump Needs:

Contact Insight Restoration for the safe cleanup of your sump pump failure to ensure you, your family or your employees are safe from potential health dangers.  We are available throughout Minneapolis/St. Paul, around the clock 24/7 so no matter the time we can assist you with your sump pump needs.

Water Damaged Carpet

When carpet sustains water damage, quick action is needed.  If the moisture in the carpet is not dealt with promptly, it can cause delamination, staining, permanent odor or microbial growth.  Delamination will cause the carpet to lose its ability to hold a stretch thus causing ripples in the carpet which can cause tripping. Mold growth can cause health issues for you and your family.  The professionally trained water technicians at Insight Restoration are available 24/7 to properly dry your carpet and stop further damage to your carpet and contents.

Drying Wet Carpet:

The source of the water determines if the carpet can be restored.  Typically, a clean water source can be extracted, disinfected and dried.  Wet carpet from dirty black water or sewage water source, needs to be removed and replaced. Carpet that has been wet too long may have had its backing separate from its top fibers (delamination). Delaminated carpet has been ruined and will need to be torn out. After an assessment of the carpet, a drying plan will be created.  Furniture and contents will be removed or blocked up to prevent damage.  Carpet padding is basically a sponge so it may need to be removed to accelerate the drying cycle.   The carpet can be dried from the top or floated in place.  Appling an antimicrobial will prevent mold growth and provide odor control.  Air movers and dehumidifiers are used to remove the moisture from the carpet.

We will Handle all of your Needs:

Insight Restoration will work with your insurance company to restore your property back to a pre-loss condition.  We are available in the Minneapolis/St Paul area, around the clock 24/7 so no matter the time we can assist you with your water damaged carpet.

Residential Use of the Titan HE 5000

If there is a flood or water damage event in your Home call Insight Restoration. We have our own patented Titan HE desiccant dehumidifiers. The Titan is a complete all in one unit. It does not require a separate generator or fuel tank to operate it. Not only are the Titan HE Desiccants self-powered they also provide extra power to run lights, extractors, air movers, air scrubbers etc. to complete the dry down. The Titan HE dehumidifiers use under ¼ of the fuel that standard generators consume and the Titan is less than 65 decibels which allows it to be used in almost any residential area. They will save thousands in operating costs while still having excellent performance. The Titan is great for homes with a lot of wood, large homes or homes with no power so the drying process can start right away.

We will Handle all of your Needs:

No matter the size or severity of your flooded home Insight Restoration will work with you and your insurance company to restore your property back to a pre-loss condition.  We are available in the Minneapolis/St. Paul area, around the clock 24/7 so no matter the time we can assist you with your residential dehumidification needs.