Flooded Basement

In the event of a basement flooded, from heavy rain, burst pipe, ground water, sump pump failure or other sources, it can cause water to enter the basement of your home.  A quick response to the problem is essential.  Call Insight Restoration that has professional & certified technicians that will assess the damage and create a drying plan for your flooded basement.

Drying a Flooded Basement:

There are many different situations and types of building materials used in finished basements.  In some cases, specialty drying equipment can be used to save most materials to prevent the high cost of replacement. The technician will advise you of what can be dried and restored, along with what will need to be disposed of.  Insight Restoration’s experienced drying team uses advanced drying techniques to dry flooded basements in a timely manner to prevent any secondary damage and microbial growth.

Most Common causes of Flooded Basements:

  • Sump pump failure
  • Ground water intrusion
  • Burst pipe
  • Sewer back up

We will Handle all of your Needs:

No matter the source of the water intrusion Insight Restoration will work with your insurance company to restore your property back to pre-loss condition.  We are available throughout Minneapolis/St. Paul, around the clock 24/7 so no matter the time we can assist you with your flooded basement.

Fire Damage: Pack Out

After a fire a pack out is often required to protect your heirlooms and contents from further damage and to allow your home or business to be thoroughly cleaned. Insight Restoration’s professional technicians will inspect all of the fire, smoke and soot damaged contents.

Packing Out Fire Damaged Contents:

The contents are photographed and inventoried before they are packed up and moved off site. Each piece is carefully wrapped and packed in a bar-coded box that corresponds with the inventory list.  We will give you a detailed inventory list with the condition of each item.  This will help with the insurance company, as they will determine coverage and/or compensation based on the list. Some items may not need to be moved off site. Those items will be secured and protected onsite while the structural cleaning and repairs are performed.  Contents are separated by categories. Clothing and textiles are sent to specialty cleaners. All electronics such as TV’s, computers, microwaves, phones and etc. are sent to a certified electronic restoration facility. The remainder of the contents will be transported to our facility to begin the restoration and cleaning process.

We will Handle all of your Needs:

It is important to have your pack out project performed by highly trained professionals.  Contact Insight Restoration in Minneapolis/St Paul for your pack out project.  We will provide you with a comprehensive inventory list of your contents that have sustained fire damage.  We are available in the Minneapolis/St Paul area, around the clock 24/7 so no matter the time we can assist you with packing out your fire damaged contents.

Fire Damage: Contents Cleaning

At Insight Restoration we know how important your heirlooms and possessions are to you.  That’s why we have a specially trained contents cleaning division that will restore your fire damaged contents back to pre-fire condition.

Cleaning Fire Damaged Contents:

We start by taking photographs and developing an accurate detailed inventory. We will set aside items that you agree are not salvageable. They will be disposed of after the insurance adjuster has had a chance to look at them. Next each piece is carefully wrapped and packed into indexed boxes.  We will give you a detailed inventory list with the condition of each item.  This will help speed up the process with your insurance company, as they will determine coverage and/or compensation based on the list.  The contents will be transported back to our facility where they will receive proper cleaning and restoration.  Once your home or business is back to pre-loss conditions, we will deliver and unpack your contents.

We will Handle all of your Needs:

Insight Restoration will work with your insurance company to restore your contents.  We are available in the Minneapolis/St Paul area, around the clock 24/7 so no matter the time we can assist you with your fire damaged contents cleaning.

Water Extraction and Removal

Insight Restoration’s top priority is to quickly remove all of the standing water from your home in this most traumatic time.  When a pipe breaks, sink overflows, sump pump fails, natural disaster occurs or other source causes standing water in your home we are the Minneapolis/St Paul’s IICRC certified specialist for water extraction no matter the source.

Risk of Standing Water:

There are many risks of standing water in your home.  The most dangerous of those risk is electricity which can cause electrocution and electrical fires.  Other hazards are sharp items, contaminants, viruses or bacteria in the water, slippery walking conditions and water wicking up the walls/ceilings making the structure unsound.  If the water has been standing for over 24 hrs, you could be at risk of mold growth which could be dangerous to you and your loved ones health.  Let Insight’s professionally trained and IICRC certified technicians safely removal the water from your home.

What you can Expect:

We will inspect the property and develop a mitigation plan based on your needs.  We will extract the water using either our portable or truck mount extractors. After most of the water is removed we can begin the drying and dehumidification process to stop any further damage, along with disinfecting the affected areas.

Next we will relocate or pack out all heirlooms, photo albums, documents such as tax, medical or business records etc. that we can be dried and restored with our vacuum freeze dryer at our secure location.  We will work with you to assess items to determine what will be cleaned, put in storage or dispose of items that are unsalvageable.

We will Handle all of your Needs:

Insight Restoration will work with your insurance company to restore your property back to pre-loss condition.  We are available around the clock 24/7 so no matter the time we can assist you with your water damage.

Broken Pipe Clean Up

If there is flooding or water damage in your home or commercial building call Insight Restoration.  Certified professional technicians will find the source of the leak and provide you with a plan of action to restore your property to pre loss condition.

Broken or Burst Pipe Causes:

Many broken or burst pipes are caused by subzero temperatures, failed furnace or lack of insulation to pipes on the exterior walls, can cause pipes to break behind walls and not easily to identify.  The technicians at Insight Restoration have the knowledge and experience, along with the proper moisture detection devices to affectedly identify the source and location of the burst pipe.  Broken or burst pipes hidden behind walls or supply line behind a refrigerator may go unnoticed causing more damage and the potential for mold growth.  At the first sign of damage call us so we can restore you property fast while using the latest in drying equipment.

We will Handle all of your Needs:

No matter the location of the broken pipe Insight Restoration will work with your insurance company to restore your property back to pre-loss condition.  We are available throughout Minneapolis/St. Paul, around the clock 24/7 so no matter the time we can assist you with your water damage needs from a broken or burst pipe.

Basement Sump Pump Failure

A frequent cause of basement flooding is the failure of the sump pump system.  Failure is often caused by a defective pump, burned out motor, stuck or faulty float switch or a power outage.  When the sump pump system doesn’t work correctly the ground underneath and surrounding your home becomes oversaturated. This will cause water to flow into your basement often through many places. This extra water will also fill any in floor HVAC ductwork with hundreds of gallons of water. An Insight Restoration professional trained technician will assess the damages and provide you with a plan of action.  We use state of the art drying techniques along with thoroughly cleaning and sanitizing your property to ensure a seamless restoration process.

Sump Pump Tips:

  • Check your sump pump to ensure it is working correctly.
  • Occasionally clean the basket as dirt and construction debris will flow into it over time.
  • Consider a backup battery pack for proper operation during power outages.
  • Verify with your insurance company that you have proper coverage for sump pump failure resulting in a flooded basement. A common sump pump policy allows for $5,000 in coverage which many times is not enough for mitigation and repairs. 15-20k in coverage will not cost much more but will typically allow you to restore your basement to a pre-loss condition.
  • Make sure you have a properly installed check valve by your pump.
  • Have the pump discharge as far away from your house as reasonably possible.

We will Handle all of your Sump Pump Needs:

Contact Insight Restoration for the safe cleanup of your sump pump failure to ensure you, your family or your employees are safe from potential health dangers.  We are available throughout Minneapolis/St. Paul, around the clock 24/7 so no matter the time we can assist you with your sump pump needs.

Water Damaged Carpet

When carpet sustains water damage, quick action is needed.  If the moisture in the carpet is not dealt with promptly, it can cause delamination, staining, permanent odor or microbial growth.  Delamination will cause the carpet to lose its ability to hold a stretch thus causing ripples in the carpet which can cause tripping. Mold growth can cause health issues for you and your family.  The professionally trained water technicians at Insight Restoration are available 24/7 to properly dry your carpet and stop further damage to your carpet and contents.

Drying Wet Carpet:

The source of the water determines if the carpet can be restored.  Typically, a clean water source can be extracted, disinfected and dried.  Wet carpet from dirty black water or sewage water source, needs to be removed and replaced. Carpet that has been wet too long may have had its backing separate from its top fibers (delamination). Delaminated carpet has been ruined and will need to be torn out. After an assessment of the carpet, a drying plan will be created.  Furniture and contents will be removed or blocked up to prevent damage.  Carpet padding is basically a sponge so it may need to be removed to accelerate the drying cycle.   The carpet can be dried from the top or floated in place.  Appling an antimicrobial will prevent mold growth and provide odor control.  Air movers and dehumidifiers are used to remove the moisture from the carpet.

We will Handle all of your Needs:

Insight Restoration will work with your insurance company to restore your property back to a pre-loss condition.  We are available in the Minneapolis/St Paul area, around the clock 24/7 so no matter the time we can assist you with your water damaged carpet.

Residential Sewer Backup

Insight Restoration promptly responds to sewer back-ups, this greatly minimizes losses from negative health effects and property damage.  Sewer back-ups can lead to disease, destruction of your valuables, damage to you property and risk of electrocution.  Prompt cleanup of affected property by Insight Restoration’s certified professional staff can help minimize the inconvenience and damage.

Proper Sewer Cleanup:

Due to the unsanitary nature of a sewer backup in your property, it is essential that all affected areas where the backup occurred be cleaned and disinfected as soon as possible.  Insight Restoration utilizes special equipment and sanitizers to properly clean and disinfect all areas affected.  We work hard on providing the quickest response and professional high quality sewage backup cleaning for all of our customers.

We will Handle all of your Sewer Removal Needs:

Contact Insight Restoration for the removal and safe cleanup of your sewer backup to ensure you and your family are safe from potential health dangers.  We are available throughout Minneapolis/St. Paul, around the clock 24/7 so no matter the time we can assist you with your sewer removal.

Mold Removal

For mold removal in Minneapolis/St Paul contact the experts at Insight Restoration.  Mold is resilient and can grow on nearly every type of surface.  Mold growth is commonly found in areas prone to excessive moisture or after a water damage event such as a flood, burst pipe, faulty HVAC unit etc.

Mold Exposure

Once mold growth has reached a point where it is visible to the human eye it will start emitting invisible clouds of material into the air.  These pieces of mold can cause allergies, infections, asthma and breathing problems.  To avoid these health problems, you must keep your home and property as free as possible of excessive moisture.  Our expert technicians at Insight Restoration have the experience and knowledge to inspect and form a remediation plan to safely remove and dispose of the contaminated materials to keep you and your family safe.

Dangerous Mold

Molds are microorganisms and they are found everywhere.  They can grow on almost anything. If there is enough moisture present inside your home/property mold can grow very quickly. Molds will look like a furry growth, splotchy stains of black, white, orange, green, pink or brown.  These molds produce mycotoxins that can affect humans and animals.  When enough water is introduced to an indoor space, bacteria and fungi begin to grow excessively.  Even with frequent air exchanges they can continue to contaminate the air you breathe daily.

Proper Clean Up

It is important to have your cleanup project performed by highly trained, certified and licensed professionals.  Contact Insight Restoration in Minneapolis/St Paul for your mold remediation project.  We will provide you with a comprehensive assessment of the mold damage that has been sustained by your property, an estimate of the cost and a time frame for the repairs.

Specialty Services

In Sight Restoration is a leading professional in the industry.  We offer many specialty services including, hoarder clean up, eviction / foreclosure clean up, content cleaning, home watch, lead abatement, mold remediation, formaldehyde removal and many more cleanup services.

In Sight also offers many specialty emergency services including roof tarping, board ups, wind & storm damage repairs, sewer back up cleanup and other emergency clean up services.

We provide technical assistance when requested.  Our highly trained technicians are prepared no matter what the cause or the service needed, to assist you to get your property back to 100%.